Terms and Conditions

Effective Date: 1 January 2025

By accessing or using our enrollment site and related services, you agree to the following Terms and Conditions. These terms govern your use of our SMS notification services and related communications.

1. Services Provided

De Paoli Professional Services LLC (“De Paoli,” “we,” “our,” or “us”) provides employee benefits consulting and communication services on behalf of employers. Our services include sending informational SMS messages to eligible employees regarding their benefit options, enrollment deadlines, and plan instructions.


2. SMS Notifications

By providing your mobile number and submitting our opt-in form, you consent to receive text messages related to your employee benefits. These messages may include enrollment reminders, access instructions, and benefits-related updates. Message and data rates may apply. Message frequency may vary by employer.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at clientcare@altiqe.net.


3. User Responsibilities

You agree to:

  • Provide accurate contact information
  • Use our services only for lawful, authorized purposes
  • Not misuse or tamper with the platform or communications systems

4. No Healthcare Advice

We do not provide medical, insurance, or legal advice. Our messages are purely informational and pertain to employer-sponsored benefit programs. You should contact your employer or plan provider for any personal, claims-related, or HIPAA-sensitive matters.


5. Limitation of Liability

We are not liable for any delays, delivery failures, or inaccuracies in information provided by the employer or third-party vendors. Use of our services is at your own risk.


6. Data Handling

We do not sell your data. We use personal information only to deliver authorized communications. See our Privacy Policy for full details.


7. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted to this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.


8. Contact

If you have questions, contact:


De Paoli Professional Services LLC
📧 Email: clientcare@altiqe.net
🌐 Website: depaoliprofservices.com
📍 Address: 16719 Huebner Road, Bldg 1, San Antonio, TX 78248


These terms were last updated on 1 January 2025.