Right now, your carrier is pulling your claims, checking how their whole book of business performed against their own targets, setting next year’s rate, and deciding how much cushion to build into it. Nobody from your side is in that room. By the time the number lands on your desk, you get a few weeks to react, and you sign. Because there’s no time left to do anything else.

Most renewals aren’t a negotiation. They’re a deadline someone else set for you.

By the time that letter shows up, the outcome is baked. The work that actually moves the number happens six to eight months earlier. Start now and you walk in as a negotiator. Wait for the letter and you’re a passenger.

So while it’s still quiet, ask for two things.

Your claims data

This is the blueprint of your plan, not a stack of numbers. It shows what’s actually driving your cost and whether last year was a real trend or a one-time spike…or maybe a really low-cost year. Buried in it is the part that matters most: your high-cost claimants. It used to be that 20% of your claimants drove 80% of your cost. Now it’s closer to 10% driving 90%. If you’re self-funded, that’s the stop-loss laser report; if you’re fully insured, a large claimant report will do. Knowing who and what ahead of time lets you plan for those outliers instead of getting ambushed after you’ve signed. Without this, you’re accepting a number built on a generic industry model instead of your own people.

How your broker actually gets paid

Ask it plainly. How are you compensated on this plan, and does that change if my premium goes up? The big firms love a disclosure that says extra compensation “doesn’t affect your costs.” It does. Your premium is everyone else’s revenue, and nobody in that chain has a reason to shrink it. You deserve to know whether the person advising you wins when you spend more.

(None of this means firing anyone or blowing up your plan. It means asking earlier, while there’s still time to do something with the answers.)

The leaders who control their renewals aren’t running a secret play. They just start while everyone else is waiting for a letter. The data is yours. The timeline is yours. The only variable is when you decide to pick them up.

Renewal season is closer than it looks. Want to see what your current plan isn’t telling you? Let’s pull the thread now, while it still matters.

ABOUT THE AUTHOR

Allison De Paoli

Allison De Paoli has been solving the healthcare crisis for employers who were sure there was nothing they could do to control their costs or make it a better experience for employees.

She co-authored the Amazon Best-Seller Breaking Through the Status Quo: How Innovative Companies are Changing the Benefits Game to Help Their Employees and Boost Their Bottom Line. And, she was recently recognized as a 2019 Top Women in Advising by BenefitsPro Magazine.

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